want CEO potential? listen for impact

May 4, 2012

by mark horney

Sometimes it’s the simple things that matter the most. We often take for granted the basic skills necessary to success in organizational life, such as effective listening. If you need a powerful reminder of just how critical this behavior is, check out a video of Amgen CEO Kevin Sharer, posted on a recent issue of McKinsey Quarterly, that reinforces the main objective in listening: comprehension.

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